CONTACT US

    FREQUENT ASKED QUESTIONS


    HOW MUCH DOES SHIPPING COST ?
    Shipping Fee

    • Please kindly click HERE to see the shipping cost for your location/region

    CAN I SHIP ITEMS TO MULTIPLE ADDRESSES?

    • Yes you can. Kindly note that shipping to multiple addresses will incure extra shipping cost. For more details kindly contact us at contact@newsyessentials.com

    HOW DO I PLACE AN ORDER ON NEWSY ESSENTIALS?

    To place an order on Newsy Essentials:

    • Enter the name of the item you’d like to buy in the search bar. You can also browse for products by selecting the CATEGORY on the left side of your screen
    • Click on a product to learn more about it or add to your cart
    • Click ADD TO CART and proceed to checkout page
    • Register or log into your existing account by entering your email and password
    • Enter your shipping /billing information ensuring your address is complete and accurate
    • Select a delivery method
    • Choose your preferred payment method
    • Click on CONFIRM ORDER to complete your order
    • For more inquiries please contact us Newsyessentials.com

    To Track Your Order:

    • Log into your Newsy Essentials account
    • Select ACCOUNT in the upper right hand menu
    • Select ORDERS
    • Find item you would like to track and click SEE DETAILS
    • Select the TRACK ITEM to shipping details
    • You also receive delivery updates via email account mailbox
    • For more inquiries, please contact us here

    Please note that already shipped orders can not be cancelled.

    To Cancel An Order:

    • Log into your Newsy Essentials account
    • Select ACCOUNT in the upper right hand menu
    • Select ORDER
    • Find the item you would like to cancel and click CANCEL ITEM
    • Select the cancellation reason from the drop-down menu, and click submit
      If your order is prepaid, you will receive your refund as per Newsy Essentials standard Cancellation policy.

    WHAT KIND OF PRODUCTS DO YOU OFFER AT NEWSYESSENTIALS.COM ?

    Products We Offer:

    • Newsy Essentials offers a wide variety of products, ranging from Fashion, Home and office, Food, Gadgets etc. For more details please visit our PRODUCT CATEGORIES by clicking HERE

    WHAT’S YOUR RETURN POLICY?

    • Our Return Policy:
      Please click HERE

     

    • Can i return or exchange an item?

     

      • Yes you can, please click HERE to find out ELIGIBILITY

      HOW LONG DO I HAVE TO RETURN AN ITEM ?

      • 7 days after shipment has been received
      • please visit our RETURN POLICY page by clicking HERE for more details.

    To Track Returns/Exchange:

    • We will notify you via email once your return has been received. For more details, please visit our return Policy page by clicking HERE

    WHAT PROOF OF PURCHASE DO I NEED TO RETURN AN ITEM ?

    • Proof Of Purchase Required:
      We will need your order receipt as a proof of purchase.

    WHAT FORMS OF PAYMENT ARE ACCEPTED ON NEWSY ESSENTIALS

    • Forms Of Payment Accepted On Newsy Essentials :
      Bank transfers, Debit/Credit cards, Visa /QR code


    CAN I CHANGE THE PAYMENT METHOD ON MY ORDER?

    • Yes, your payment method can be changed.

    HOW DO I CHANGE THE PAYMENT METHOD ON MY ORDER?

    • How To Change Payment Method:
    • To change the payment method on your order, click on CHANGE PAYMENT METHOD Just below the total billing on final checkout page, then proceed to choose your desired payment method.

    I CAN’T REMEMBER MY PASSWORD FOR MY ONLINE ACCOUNT, CAN I REQUEST FOR A NEW PASSWORD ONLINE?